Servicio al cliente

Producto Precio a 12 meses Precio de contado
Redmi 4X, 2/16GB $3999 $3350
Redmi Note 4X, 3/32GB Ed. Hatsune Miku $5350 $4450
Redmi Note 4X, 3/32GB $5350 $4450
Redmi Note 4X, 4/64GB $6500 $5400
Redmi Note 4 Global 4G, 3/32GB $5550 $4600
Redmi Note 4 Global 4G, 4/64GB $6875 $5550
Max2, 4/64GB $7850 $6450
Max2, 4/128GB $8490 $6990
Mi 5x, 4/32GB $7150 $5950
Mi 5x, 4/64GB $7700 $6400
Mi 6, 6/64GB $11750 $9690
Mi 6, 6/128GB $13490 $11190
Mi 6, 6/128GB cerámica $13850 $11490
Mi Note 2, 6/128GB Global $11890 $9790
Mi Mix 2, 6/64GB $14650 $12750
Mi Mix 2, 6/128GB $15450 $13500
Mi Mix 2, 6/256GB $16800 $14700
OnePlus 5 6/64GB $13790 $11390
OnePlus 5 8/128GB $15600 $12890
Mi Pad 3, 64GB $7750 $6450
Mi Headphones Comfort $1400 $1200
Amazfit Sportwatch $4100 $3400
Mi Band 2 $730 $650
Audífonos Type-C $1450 $1250
Audífonos Hybrid Pro $899 $750
Audífonos Hybrid $585 $495
Mi Sports Bluetooth $899 $799
Mi Sports Bluetooth mini $1050 $899
Audífonos Piston color $190
Cámara Mi 360 $2290 $1890
Gafas Mi VR PLAY $550 $400
Mi Mouse $700 $550
Mi Bluetooth Speaker $1400 $1150
Mi Bluetooth Speaker 2 $950 $790
Mi Speaker Portátil $595 $490
Altavoz Mi Bunny $850 $690
Fundas genéricas de silicón $90
Fundas premium $180
Fundas uso rudo Redmi Note 4/4x $200
Funda original Mi Pad 3 $380
Mica de cristal templado genérica $80
Mica de cristal templado premium Smart Devil $180
Combo funda TPU / cristal sencillo $230
Combo funda premium / cristal Smart Devil $410
Repuestos originales Mi Band de color $120
Repuestos genéricos Mi Band 2 de color $80
Memoria microSD Transcend 16GB clase 10 U1 $130
Memoria microSD Samsung 32GB clase 10 U1 $280
Memoria microSD Samsung 64GB clase 10 U1 $500
Memoria Kingston microSD 128GB clase 10 U1 $1100
Memoria OTG 16GB $270
Memoria OTG 32GB $499
Soporte abeja $115
Mi Selfie stick tripié $495
Selfie stick bluetooth $200
Repetidor USB Wifi 2 $370
Adaptador microUSB a USB-Tipo C $50
Cargador de pared 2 USB QC3.0 $300
Cargador de pared 4 USB $350
Cable dual microusb/usb-c 30cm $120
Cable dual microusb/usb-c 100cm $170
Cargador para auto 2 USB $315
Cargador para auto / Transmisor FM Bluetooth Roidmi 2S $495
Centro de carga Redmi 3/3s $200
Centro de carga Redmi Note 3 Kenzo o Hennessy $200
Centro de carga Redmi Note 4 MTK $200
Pantalla Mi4 $750
Pantalla Redmi Note 3 (Kenzo) $750
Pantalla Redmi 3 / 3s $750
Pantalla Redmi 4 Prime Full HD $850
Pantalla Redmi 4A $850
Pantalla Redmi 4X $800
Pantalla Redmi Note 4 MTK $850
Pantalla Redmi Note 4x / Global $850
Pantalla Mi5 $900
Pantalla Mi Max $950
Pantalla Mi Mix $3100
Batería para Redmi Note 4 Snapdragon (BN43) $470


Si el producto no tiene link a publicación o la misma se encuentra pausada, probablemente quiere decir que no está disponible para envío inmediato y habría que encargarlo o esperar a que llegue, escríbenos a para confirmar y saber tiempos de entrega.

Si no ves el producto Xiaomi que buscas, escríbenos y te informaremos del costo y tiempo de entrega, ya sea que lo tengamos disponible o que haya que encargarlo.

Warranty Period

Product Warranty Period
Mi Band Mi Band sensor 12 Months
Accessories (Cable & wristband) 1 Month
Mi Power Bank Main device 12 Months
Accessories (Cable) 1 Month
Mi Headphones Main device 12 Months
Accessories (Cable, ear cushions, adapters) 1 Month

14 Day Return Policy

If you are unsatisfied with your purchase, within 14 days from the date of receipt of shipment, Xiaomi’s return policy allows the customer to return the product purchased on after obtaining a Xiaomi Return Material Authorization (RMA).

To qualify for a refund, all the following conditions must be met:

  1. A Return Merchandise Authorization (RMA) must be requested from Xiaomi within 30 days from the date of receipt of shipment. To request a RMA, contact Xiaomi Service Team at
  2. If the reason for return is not as a result of a Xiaomi product failure, the cost of return shipping will be borne by the customer.
  3. The RMA number and necessary contact information (include but not limited to name, phone numbers, address, email, purchased date, etc.) must be clearly displayed on the printing template provided by Xiaomi Service Team or written on paper by the customer, and must be included along with returned product.
  4. Returned product must be in good physical condition (not physically broken or damaged).
  5. All accessories originally included with your purchase must be included with the return.
  6. Authorization to return does not guarantee credit or exchange. We will issue an exchange or credit upon receipt of the return package.

Additional terms and conditions:

  1. RMA is valid for thirty (30) days from the date of issue.
  2. Products ordered in November and December can be returned before January 31st of the following year.
  3. Shipping and handling charges, gift wrapping fees, and taxes paid (e.g., state, customs, VAT) are not refundable, unless the return is due to inherent Xiaomi product defects. If your order contains multiple products and you only return a part of them, do note that total shipping charges are not refundable. Partial shipping charges are also not refundable.
  4. The customer shall assume all risks of loss or damage to the product while in transit to Xiaomi.
  5. If you return a product to Xiaomi, (a) without a RMA from Xiaomi (b) without all parts included in the original package, Xiaomi retains the right to refuse delivery of such return.

Limited Product Warranty

Xiaomi warrants the original purchaser that your Xiaomi product shall be free from defects in materials and workmanship under normal use for a period aforementioned. Xiaomi does not warrant that the operation of the product will be uninterrupted or error-free. Xiaomi is not responsible for damage arising from failure to following instructions relating to the product's usage.


If a hardware defect is found and a valid claim is received by Xiaomi within the Warranty Period, Xiaomi will, at its option and to the extent permitted by law, either (1) repair the product with no additional charge, use new or refurbished replacement parts or, (2) replace the product with a new or refurbished product.
In the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only in the jurisdictions where the products are sold by, and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

How to Obtain Warranty Service

A Warranty Service Order must be requested from Xiaomi within Warranty Period from the date of receipt of shipment. To request a Warranty Service Order, contact Xiaomi Service Team at
To obtain warranty service, you must deliver the product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Xiaomi. In accordance with applicable law, Xiaomi may require you to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. It is likely that such data, software, or other materials will be lost or reformatted during service, and Xiaomi will not be responsible for any such damage or loss.

Contact Xiaomi

For customer service please contact:

Exclusions and Limitations

This Limited Warranty applies only to the product manufactured by or for Xiaomi, that can be identified by the "Xiaomi" or “Mi” trademark, trade name, or logo affixed to it. The Limited Warranty does not apply to any (a) Damage due to acts of nature or God, for example, lightning strikes, tornadoes and the like; (b) Negligence; (c) Commercial use; (d) Modifications to any part of the Product; (e) Damage caused by use with non-Xiaomi products; (f) Damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (g) Damage caused by operating the Product outside the permitted or intended uses described by Xiaomi or with improper voltage or power supply; or (h) Damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Xiaomi. Recovery and reinstallation of software programs and user data are not covered under this Limited Warranty.
No Xiaomi reseller, agent, or employee is authorized to make any modification, extension, or addition to this Limited Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

Implied Warranties

Except to the extent prohibited by applicable law, all implied warranties (including warranties of merchantability and fitness for a particular purpose) shall be limited in duration to the duration of this limited warranty. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you.

Limitation of Damages

Except to the extent prohibited by applicable law, Xiaomi shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even if Xiaomi has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to the customer.